Job Description

About The Spa Mart

The Spa Mart is a Texas-based wholesale distributor supplying more than 10,000 professional products to luxury resorts, hotels, med spas, and wellness destinations across North America. We are a hands-on, people-first team in Waco, Texas that believes every detail matters — and titles don't stop work from getting done.

The Role

We are hiring a Part-Time Sales Coordinator and Shipping Assistant in Waco, TX. This hybrid role combines inside sales support, customer service, and account coordination in the office with hands-on shipping, packing, and receiving in the warehouse. If you like variety — helping customers in the morning and packing luxury spa products in the afternoon — this part-time job is for you. Strong performers can grow into a full-time account management role.

What You'll Do — Sales and Customer Coordination

- Answer inbound calls and emails; respond to customer inquiries with order status and shipment tracking updates

- Prepare quotes, organize vendor pricing, and follow up on open quotes and sales opportunities

- Maintain accurate customer and vendor records in our systems

- Support account management and customer retention for spa, resort, and hotel clients

- Coordinate with vendors and internal teams to resolve order issues

What You'll Do — Shipping and Warehouse

- Pick, pack, and label customer orders to luxury presentation standards

- Receive and inspect incoming shipments; verify counts and product quality

- Prepare shipments for UPS, FedEx, and LTL freight carriers

- Keep inventory organized and support cycle counts

- Help with special projects and trade show preparation

Schedule

- Approximately 30 hours per week, Monday–Friday, 11:00 AM to 5:00 PM

- Occasional weekend availability for special events

- Possible occasional travel for setups and trade shows

- Occasional weekends or overtime during peak project periods

- On-site in Waco, Texas

Team & Culture

- Work closely with the operations, warehouse, and leadership teams to meet shared goals

- Jump in where needed — we're a small team with a big heart, and everyone contributes

- Uphold The Spa Mart's values of integrity, teamwork, and gratitude

- Must love cats — our warehouse supervisor, Miss Mona, takes her afternoon rounds seriously!

Qualifications

- Prior experience in shipping, receiving, or warehouse operations preferred

- Strong attention to detail and ability to multitask in a fast-paced environment

- Comfort using computers, label printers, and inventory systems

- Excellent verbal and written communication skills

- Positive attitude and willingness to be part of a collaborative team

- Ability to lift up to 50 lbs and be on your feet throughout the day

- Customer service, retail, hospitality, or inside sales experience is a plus

- Spa, beauty, or wellness industry exposure is a bonus — not required

Benefits

- Competitive pay (based on experience)

- Paid Time Off & Holidays

- Employee Discounts on spa and wellness products

- Growth and cross-training opportunities, including a path toward full-time account management

- Supportive, people-first culture

- Daily inspiration and laughter with Miss Mona the cat

How to Apply

Apply today with your resume. We review applications daily.

Equal Opportunity Statement

At The Spa Mart, we celebrate individuality and inclusion. We're proud to be an equal opportunity employer that believes in creating a positive, respectful, and growth-oriented workplace.

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